In today’s competitive global economy, strong business acumen and legal literacy are critical for driving growth, ensuring compliance, and fostering ethical leadership. Our Business Management & Law short courses are designed to empower professionals, entrepreneurs, and aspiring leaders with the practical tools and strategic knowledge required in modern organizational environments. From administrative efficiency and legal frameworks to project management and financial investigation, these industry-focused courses are tailored to address real-world challenges.

Each course blends theory with hands-on learning, making them ideal for professionals seeking to upskill, individuals entering new roles, or entrepreneurs aiming to sharpen their edge in today’s marketplace.

We offer the following short courses:

Strategic Business Management

This comprehensive course addresses the fundamentals of strategic planning and implementation. Participants learn how to conduct environmental and SWOT analyses, develop strategies, and manage execution. The course prepares learners to align organizational goals with performance outcomes and gain a competitive advantage in dynamic markets.

Course Topics Highlights:

• Introduction to strategic management

• Environmental and SWOT analysis

• Strategic choice and formulation

• Strategy implementation and culture

• Leadership, innovation, and IT strategies

• Evaluation and performance control

Duration: 5 days

Building and Managing Effective Work Teams

Designed for supervisors and managers, this course focuses on building cohesive, high-performing teams. Learners explore team development, motivation techniques, and conflict resolution. Participants will leave with actionable strategies to foster productivity, collaboration, and morale within teams.

Course Topics Highlights:

• Stages of team development

• Leadership in team settings

• Communication and trust-building

• Conflict management

• Delegation and accountability

• Motivation and team dynamics

Duration: 1 week

Customer Centric Management Strategy and Principles

This course empowers participants to understand customer needs and design strategies for delivering exceptional customer experiences. It highlights CRM tools and techniques for building lasting customer relationships. Ideal for managers and customer service leaders.

Course Topics Highlights:

• Principles of customer-centricity

• Customer journey mapping

• Building customer-focused teams

• CRM systems and strategies

• Measuring customer satisfaction

• Relationship-building techniques

Duration: 1 week

Managing the Office

This program equips participants with practical skills for efficiently running an office. It includes communication, document handling, reception duties, and using productivity tools. Suitable for administrative professionals looking to enhance workplace operations.

Course Topics Highlights:

• Handling office mail and communication

• Reception and front desk management

• Document and records control

• Intermediate word processing

• Customer interaction and feedback

• Office etiquette and scheduling

Duration: 1 week

Administrative Law & Governance

This course provides foundational knowledge on the regulation of public power and administrative justice in Namibia. It is essential for public servants, legal practitioners, and governance professionals involved in public decision-making.

Course Topics Highlights:

• Sources and principles of administrative law

• Public administration roles

• Judicial review and delegated legislation

• Procurement law and governance

• Human rights in administration

• Namibian case studies

Duration: 1 week

Alternative Dispute Resolution (ADR) and Arbitration

This course explores alternative methods for resolving legal and business disputes without litigation. Learners gain skills in arbitration, negotiation, and mediation, with a focus on legal frameworks and ethical conduct in Namibia.

Course Topics Highlights:

• Introduction to ADR

• Legal structures for ADR in Namibia

• Arbitration processes

• Negotiation and mediation skills

• Ethics and enforceability

• Local case studies

Duration: 1 week

Family Dispute Resolution and Divorce Mediation

Targeting legal and social service professionals, this course addresses mediation in family conflicts. It focuses on child custody, property settlements, and emotional impacts. Practical mediation exercises build essential skills.

Course Topics Highlights:

• Divorce law and ADR techniques

• Mediator roles and responsibilities

• Custody and asset division

• Psychological aspects of divorce

• Mediation agreement drafting

• Mediation simulations

Duration: 1 week

Contract Law and Commercial Transactions

Ideal for professionals involved in business contracts, this course covers essential legal principles, drafting practices, and enforcement mechanisms. It helps participants understand contractual rights, remedies, and business compliance.

Course Topics Highlights:

• Key elements of valid contracts

• Types and enforceability of agreements

• Breach and remedies

• Drafting and interpreting clauses

• Consumer protection laws

• Dispute resolution in contracts

Duration: 1 week

Sage Pastel Accounting

This course provides practical training in Sage Pastel software for managing financial records. Participants learn how to process transactions, run payroll, and generate financial reports, ideal for SMEs and finance professionals.

Course Topics Highlights:

• Introduction to Sage interface

• Capturing transactions and journals

• Payroll processing

• Generating reports and reconciling

• Budgeting and cost tracking

• Hands-on practice

Duration: 2 weeks

Draughtworks for Financial Professionals

This unique course teaches technical drawing interpretation for financial professionals. It supports collaboration with architects and engineers in budgeting and cost estimation of projects.

Course Topics Highlights:

• Reading blueprints and schematics

• Drafting tools and terminology

• Project cost estimation

• Budget planning and tracking

• Cross-functional communication

• Financial impact analysis

Duration: 2 weeks

Public Speaking

This course builds confidence and skill in delivering speeches and presentations. It includes body language, voice projection, and persuasive techniques. Suitable for professionals and students alike.

Course Topics Highlights:

• Speech planning and organization

• Voice control and body language

• Audience engagement

• Overcoming stage fright

• Persuasive communication

• Presentation exercises

Duration: 1 week

Project Management

Participants gain essential skills in initiating, planning, and closing projects. The course includes practical tools such as Gantt charts and Agile principles, making it ideal for both entry-level and experienced project managers.

Course Topics Highlights:

• Project lifecycle and scope definition

• Time, cost, and quality management

• Risk identification and mitigation

• Communication and stakeholder management

• Gantt chart and Agile techniques

• Project closure and evaluation

Duration: 2 weeks

Financial Investigations and Forensic Accounting

Focused on fraud detection and prevention, this course teaches forensic techniques for analyzing financial records and supporting legal investigations. Suitable for auditors, law enforcement, and compliance officers.

Course Topics Highlights:

• Principles of forensic accounting

• Fraud detection and risk indicators

• Data analysis tools

• Interviewing and investigation techniques

• Report writing and legal prep

• Real-case examples

Duration: 2 weeks

Risk Management

This course helps professionals identify, evaluate, and respond to business and financial risks. It uses real-world scenarios and regulatory frameworks to prepare learners for informed decision-making.

Course Topics Highlights:

• Risk assessment frameworks

• Qualitative and quantitative analysis

• Mitigation and contingency planning

• Compliance and governance

• Risk registers and monitoring tools

• Scenario-based practice

Duration: 1 week

Sales Strategy and Marketing Management

This course explores how to align sales and marketing efforts for greater impact. Participants learn to develop integrated plans to increase market reach, customer engagement, and revenue.

Course Topics Highlights:

• Sales funnel optimization

• Marketing segmentation and targeting

• Branding and messaging

• Lead generation strategies

• KPIs and performance tracking

• Campaign coordination

Duration: 1 week

Sustainable Economics & Green Finance

This course introduces economic models and financial tools that support environmental sustainability. It’s ideal for policymakers, finance professionals, and environmental advocates.

Course Topics Highlights:

• Sustainable development principles

• Green bonds and carbon credits

• ESG investing frameworks

• Environmental policy analysis

• Case studies in green finance

• Financial instruments and incentives

Duration: 1 week

Management Development Program

This program develops leadership and managerial capacity for professionals overseeing diverse teams. It equips managers with tools to adapt to global workplace changes and drive organizational performance.

Course Topics Highlights:

• Leadership styles and team dynamics

• Strategic thinking and planning

• Performance management systems

• Communication and emotional intelligence

• Change and innovation management

• Inclusive and global leadership

Duration: 2 weeks

We offer a range of short course programs that are designed to upskill and empower individuals from various backgrounds, whether you are a student seeking foundational knowledge, a professional aiming to enhance your expertise, or an entrepreneur looking to innovate within your field. Each course blends theoretical insights with hands-on learning experiences, ensuring that participants gain both competence and confidence in their chosen areas. From biodiversity conservation and sustainable tourism to AI in hospitality, commercial cookery, baking, event management, and receptionist and supervisory training, our offerings address contemporary industry needs and promote career progression, personal development, and business innovation. All courses are facilitated by qualified instructors and integrate practical projects, case studies, and real-world applications, making them highly effective for today’s dynamic hospitality and tourism landscape.

We invite you to explore our 2025 short course catalogue and take the next step toward personal growth and professional excellence.

• The importance of biodiversity in ecological systems.
• Threats to biodiversity, including habitat destruction, climate change, invasive species, and overexploitation.
• Conservation strategies, such as in-situ and ex-situ conservation methods, protected areas, and restoration ecology.
• The role of local and indigenous knowledge in conservation efforts.
• Global frameworks and agreements for biodiversity conservation, such as the Convention on Biological Diversity (CBD) and Sustainable Development Goals (SDGs).
• Case studies on successful conservation projects.

Duration: 4 weeks

Introduction to Commercial Cookery

This short course is designed for individuals who are passionate about the culinary arts and want to develop basic cooking skills for professional or personal use. The course covers fundamental cooking techniques, kitchen safety and hygiene, food preparation methods, and basic menu planning. Students will gain hands-on experience in preparing a variety of dishes, including appetizers, main courses, and desserts, while learning essential knife skills and food presentation techniques. By the end of the course, participants will have the confidence to work in a commercial kitchen or enhance their home cooking skills.

Key topics include:

• Basic culinary skills and techniques
• Kitchen safety and hygiene practices
• Introduction to menu planning and portion control
• Hands-on preparation of various dishes
• Presentation and plating techniques

Duration: 3 weeks

Certificate in Supervisor Skills Development

The Certificate in Supervisor Skills Development is designed to equip current and aspiring supervisors with the core skills necessary to lead teams effectively, manage workplace dynamics, and drive performance. The course blends practical tools with leadership theory to enhance supervisory confidence and capability across industries

Key topics include:

• Foundations of effective supervision and leadership
• Communication and interpersonal skills for team management
• Conflict resolution and problem-solving techniques
• Time management and task delegation strategies
• Performance management and employee motivation
• Workplace ethics and professional behaviour

Duration: 3 weeks

Professional receptionist training for Business owners

This course is ideal for individuals looking to start a career in hospitality, specifically in hotel reception and front desk operations. Participants will learn the essential skills required for front office operations, including customer service, reservation management, check-in and check-out procedures, telephone etiquette, and handling guest inquiries. The course also introduces basic hospitality software systems and the role of the front office in overall hotel operations. By the end of the course, students will be equipped with the fundamental knowledge and skills needed to work in a front office environment.

Course Topics Highlights:

• Understanding front office roles and responsibilities
• Customer service excellence in hospitality
• Reservation and check-in/check-out procedures
• Telephone etiquette and guest communication
• Introduction to front office management software

Duration: 3 weeks

Baking course

This short course provides a hands-on introduction to the art and science of baking and will be broken down in weekly intervals. The course also covers Cakes and Sponges, focusing on mixing methods and textures, and Pastries and Pies, where you'll master flaky crusts and delicate pastries. Cookies and Biscuits will introduce you to a variety of classic and modern recipes. Finally, you'll develop skills in Cake Decoration and Presentation, learning icing, piping, and finishing techniques to create visually stunning cakes. Perfect for beginners and enthusiasts, this course provides a strong foundation in baking essentials.

Course Topics Highlights:

• Fundamentals of Baking
• Introduction to Baking 
• Doughs & Batters
• Bread Baking Techniques 
• Cakes and Sponges
• Pastries and Pies
• Cookies and Biscuits

Duration: 2 weeks

Costing and Sales in a Hospitality and Tourism establishment

This course provides a practical understanding of costing and sales strategies within the hospitality and tourism sectors. Participants will learn how to effectively manage costs, price services, and implement sales techniques that drive profitability while maintaining high service standards.

Course Topics Highlights:

• Principles of cost control in hospitality and tourism
• Menu and service pricing strategies
• Sales techniques and upselling methods
• Revenue management and forecasting
• Inventory management and waste reduction
• Financial performance analysis and reporting

Duration: 4 weeks

Events Management

This comprehensive course in Events Management equips participants with the knowledge and skills to plan, organize, and execute a wide range of events—from corporate meetings and conferences to festivals and social functions. It combines strategic planning, creative design, and operational logistics to prepare learners for successful careers in the events industry.

Course Topics Highlights:

• Fundamentals of event planning and project management
• Budgeting, financial planning, and sponsorship acquisition
• Venue selection, vendor coordination, and contract management
• Marketing and promotion strategies for events
• Risk management, health and safety considerations
• On-site event execution and post-event evaluation

Duration: 2 weeks

Sustainable Tourism practices

This course explores the principles and practices of sustainable tourism, focusing on how the industry can minimize its environmental impact, support local communities, and preserve cultural heritage. Participants will gain practical tools and strategies to promote responsible tourism that balances economic growth with environmental and social stewardship.

Course Topics Highlights:

• Introduction to sustainability in the tourism industry
  
• Environmental impacts and eco-friendly tourism solutions
  
• Community-based tourism and cultural preservation
  
• Sustainable tourism planning and development
  
• Policies, certifications, and global best practices
  
• Case studies of successful sustainable tourism models
  

Duration: 3 weeks

The Use of AI in the Tourism and Hospitality industry 

This course explores how Artificial Intelligence (AI) is transforming the tourism and hospitality industry. Participants will gain insight into the practical applications of AI technologies—such as chatbots, recommendation engines, and predictive analytics—to enhance customer experiences, streamline operations, and drive business growth.

Course Topics Highlights:

• Introduction to AI and its relevance to tourism and hospitality
  
• AI-driven customer service: chatbots, virtual assistants, and personalization
  
• Smart hotels and automation in operations
  
• AI in travel planning, booking systems, and guest experiences
  
• Data analytics and AI-based decision-making
  
• Ethical considerations and challenges of AI integration
  

Duration: 3 weeks

In today's digital economy, IT and media skills are no longer optional they are essential. Our Information Technology and Media short courses are crafted to empower individuals and corporate teams with practical, industry-relevant expertise across a broad spectrum of digital technologies. Whether you are new to the field or looking to sharpen your competitive edge, these hands-on, application-oriented courses will equip you with the tools to thrive in modern work environments.

We offer the following short courses:

Computer Studies

This foundational course is designed to provide learners with an essential understanding of computer systems, software, and applications. It introduces students to basic hardware components, operating systems, and common productivity tools. The course also covers digital literacy skills necessary for modern workplaces, including file management, internet navigation, and email communication. Students will explore the role of IT in everyday life and the basics of cybersecurity awareness. Ideal for those new to computing or looking to enhance foundational skills, the course builds confidence and competency in using technology effectively.

Course Topics Highlights:

• Computer hardware and software

• Operating systems and file management

• Word processing, spreadsheets, and presentations

• Internet browsing and online safety

• Email communication

Duration: 2 weeks

Cybersecurity (Beginner to Advanced)

This course offers a complete progression from fundamental cybersecurity concepts to advanced strategies for protecting digital assets. Beginners are introduced to the principles of information security, threat types, and protective tools. As learners progress, they tackle risk analysis, penetration testing, cryptography, and advanced threat mitigation techniques. The course is tailored to equip students for real-world challenges, including incident response, system hardening, and ethical hacking. Practical lab sessions provide hands-on experience with security tools. It is suitable for both aspiring cybersecurity professionals and IT personnel seeking specialized security knowledge.

Course Topics Highlights:

• Fundamentals of cybersecurity and threat landscape

• Risk assessment and vulnerability analysis

• Firewalls, antivirus, and endpoint protection

• Network and system security (Advanced)

• Cryptography, incident response, ethical hacking (Advanced)

Duration: 3–8 weeks

Power BI

This course provides a comprehensive introduction to data visualization and business intelligence using Power BI. Participants will learn how to transform raw data into interactive and insightful reports that support strategic decision-making. The course covers the entire BI workflow, from data extraction and cleaning to dashboard design and publishing. Advanced topics include DAX (Data Analysis Expressions), data modeling, and performance optimization. Learners will work with real datasets and use practical examples to build powerful visualizations. The course is ideal for analysts, managers, and professionals working with data.

Course Topics Highlights:

• Introduction to Power BI and interface navigation

• Data loading, cleaning, and transformation (Power Query)

• Creating visuals and dashboards

• DAX formulas and measures

• Sharing and publishing reports

Duration: 3 weeks

Linux Server Administration

This course equips learners with the skills to manage and administer Linux servers in a modern enterprise environment. It provides comprehensive coverage of Linux installation, configuration, user and permission management, network setup, and system security. Learners will gain hands-on experience working with command-line tools, managing services, scheduling tasks, and using essential system monitoring utilities. The course emphasizes scripting and automation to increase efficiency in server management. It prepares students to troubleshoot server issues and implement best practices for maintenance and uptime.

Course Topics Highlights:

• Linux architecture and distributions

• File system management and permissions

• User and group administration

• Network configuration and security

• Shell scripting and cron jobs

• System monitoring and log management

Duration: 3 weeks

Virtual Collaboration

This course focuses on developing skills for effective collaboration in virtual and hybrid work environments. Participants will learn how to use leading virtual collaboration tools such as Microsoft Teams, Zoom, Slack, and Google Workspace. The course covers best practices in remote communication, team coordination, file sharing, scheduling, and project tracking. Emphasis is placed on building productive habits, maintaining engagement, and managing virtual meetings. It is ideal for professionals adapting to remote work trends and looking to optimize their productivity.

Course Topics Highlights:

• Overview of virtual collaboration platforms

• File sharing and cloud storage tools

• Virtual meeting management

• Team communication strategies

• Time management in remote settings

• Security and privacy in virtual workspaces

Duration: 2 weeks

Windows Server Administration

This course provides participants with a strong foundation in managing and maintaining Microsoft Windows Server environments. It includes lessons on installing, configuring, and troubleshooting Windows Server operating systems. Students will learn how to manage Active Directory, user accounts, group policies, and server roles. Additionally, the course covers server virtualization, network services, and security best practices. Hands-on labs and real-world scenarios prepare learners for operational responsibilities in enterprise settings.

Course Topics Highlights:

• Windows Server installation and configuration

• Active Directory and Group Policy

• File and storage solutions

• DHCP, DNS, and IP configuration

• Server virtualization using Hyper-V

• System backups and disaster recovery

Duration: 3 weeks

AI Tools

This course introduces participants to the growing ecosystem of Artificial Intelligence tools used across industries to automate and enhance business processes. Learners will explore generative AI, NLP tools, AI-powered productivity apps, and creative assistants. It emphasizes practical applications such as writing assistants, chatbots, design automation, and AI-based decision-making systems. The course is suitable for both technical and non-technical users seeking to leverage AI tools to boost innovation and efficiency.

Course Topics Highlights:

• Introduction to AI and generative models

• Using tools like ChatGPT, Jasper, and Grammarly

• AI for content creation and productivity

• Text-to-image and voice AI tools

• AI integration in business applications

• Ethical use of AI tools

Duration: 2 weeks

Machine Learning

This course provides a solid introduction to the principles and practical applications of machine learning. Learners will explore both supervised and unsupervised learning algorithms, data preprocessing, and model evaluation techniques. The course includes real-world case studies and hands-on implementation using Python and popular ML libraries such as Scikit-learn and TensorFlow. Students will learn how to select features, train models, and optimize their performance for predictive analytics tasks. No prior programming experience is required, though basic statistics knowledge is helpful. Ideal for aspiring data scientists and analysts.

Course Topics Highlights:

• Introduction to supervised and unsupervised learning

• Data preparation and feature selection

• Classification and regression models

• Clustering and dimensionality reduction

• Model evaluation metrics

• Introduction to neural networks

Duration: 3 weeks

Graphic Design

This course is designed to teach the fundamental principles of graphic design using industry-standard tools such as Adobe Photoshop, Illustrator, and Canva. It introduces learners to design theory, color psychology, typography, and visual storytelling. Students will create logos, posters, social media content, and promotional materials through practical assignments. The course blends creativity with digital skills, equipping participants to deliver engaging visuals across print and digital platforms. No prior design experience is required.

Course Topics Highlights:

• Principles of visual design and branding

• Using Adobe Photoshop and Illustrator

• Logo and poster design

• Typography and layout techniques

• Designing for social media

• Image manipulation and photo editing

Duration: 3 weeks

Data Analytics

This course introduces the key concepts and tools used in modern data analytics. Students will learn how to collect, process, and visualize data to support decision-making. Using tools like Excel, Power BI, and Python, learners will explore techniques such as descriptive statistics, trend analysis, and data storytelling. The course is project-based and emphasizes real-world applications in business and research. It is ideal for professionals looking to derive actionable insights from data.

Course Topics Highlights:

• Data types and cleaning techniques

• Descriptive and inferential statistics

• Data visualization using Excel and Power BI

• Python for basic analytics

• Dashboards and reporting

• Data-driven decision-making

Duration: 3 weeks

IT Project Management

This course introduces learners to the foundational concepts of managing IT projects. It covers project life cycles, planning, budgeting, risk management, stakeholder communication, and agile methodologies. Students will gain hands-on experience with project management tools like Microsoft Project, Trello, or Jira. The course prepares participants to manage technology initiatives successfully from initiation to completion. Ideal for aspiring project managers or team leaders in IT environments.

Course Topics Highlights:

• Project life cycle and methodologies (Waterfall vs Agile)

• Project scope, time, and cost management

• Risk identification and mitigation

• Stakeholder and communication planning

• Team coordination and scheduling

• Project monitoring and closure

Duration: 3 weeks

Java Programming

This course teaches the fundamentals of Java programming, one of the most widely used programming languages. Participants will learn about object-oriented programming (OOP), syntax, data types, control structures, and exception handling. The course also introduces GUI development, file handling, and basic data structures using Java. It is suited for beginners aiming to build a strong foundation in programming or those preparing for software development roles. No prior programming experience is required.

Course Topics Highlights:

• Java syntax and IDE setup

• Object-oriented programming principles

• Control flow and loops

• Exception handling

• GUI development with JavaFX

• File input/output and arrays

Duration: 2 weeks

Database Development

This course provides comprehensive training in designing and building relational databases. Students will learn data modeling, normalization, SQL querying, and implementation of secure, scalable databases. The course uses tools such as MySQL or Oracle to demonstrate how to create tables, manage relationships, and implement transactions. Practical projects allow learners to develop and deploy fully functional database applications. Suitable for beginners and those aiming to become database administrators or developers.

Course Topics Highlights:

• Entity-Relationship modeling

• Database design and normalization

• SQL for data definition and manipulation

• Constraints, triggers, and indexes

• Transactions and concurrency control

• Database security and backup strategies

Duration: 2 weeks

Business Intelligence

This course explores how data can be transformed into strategic insights to support business decisions. Learners will work with tools such as Power BI, Tableau, and Excel to analyze trends, monitor KPIs, and build interactive dashboards. Topics include data warehousing, ETL processes, and business reporting. The course is hands-on and project-oriented, preparing participants to apply BI skills in a corporate or entrepreneurial context. It is suitable for professionals in business, IT, or analytics.

Course Topics Highlights:

• Introduction to Business Intelligence

• Data modeling and warehousing

• ETL and data integration

• BI tools: Power BI and Tableau

• Dashboards and KPI tracking

• Storytelling with data

Duration: 3 weeks

IT Support

This course prepares participants to provide frontline technical support within a business or educational setting. It covers troubleshooting hardware and software issues, basic networking, system maintenance, and customer service skills. Learners will practice diagnosing common IT problems and implementing effective solutions. The course also covers installing and configuring operating systems, managing user accounts, and virus removal. It is ideal for aspiring IT technicians or anyone interested in an IT support role.

Course Topics Highlights:

• Hardware and software troubleshooting

• Installing and configuring operating systems

• User account and permission management

• Basic networking concepts

• Customer support and communication

• Remote support tools and ticketing systems

Duration: 2 weeks

SQL and PL/SQL

This course offers in-depth training on Structured Query Language (SQL) and Procedural Language/SQL (PL/SQL), which are essential for interacting with and managing relational databases such as Oracle and MySQL. Participants will begin by learning how to create, retrieve, update, and delete data using SQL. The course then progresses to PL/SQL, where learners develop stored procedures, functions, packages, and triggers to enhance database functionality. It emphasizes hands-on practice with real-world scenarios to prepare learners for roles in database administration and back-end development. By the end of the course, participants will be confident in developing efficient database-driven applications and automating tasks through PL/SQL.

Course Topics Highlights:

• Introduction to relational databases and SQL

• Data definition and manipulation (DDL/DML)

• Joins, subqueries, and set operations

• Views, indexes, and constraints

• Introduction to PL/SQL syntax and structure

• Creating stored procedures, functions, and triggers

• Exception handling and control structures in PL/SQL

• Working with cursors and packages

Duration: 3 weeks