We offer a range of short course programs that are designed to upskill and empower individuals from various backgrounds, whether you are a student seeking foundational knowledge, a professional aiming to enhance your expertise, or an entrepreneur looking to innovate within your field. Each course blends theoretical insights with hands-on learning experiences, ensuring that participants gain both competence and confidence in their chosen areas. From biodiversity conservation and sustainable tourism to AI in hospitality, commercial cookery, baking, event management, and receptionist and supervisory training, our offerings address contemporary industry needs and promote career progression, personal development, and business innovation. All courses are facilitated by qualified instructors and integrate practical projects, case studies, and real-world applications, making them highly effective for today’s dynamic hospitality and tourism landscape.

We invite you to explore our 2025 short course catalogue and take the next step toward personal growth and professional excellence.

• The importance of biodiversity in ecological systems.
• Threats to biodiversity, including habitat destruction, climate change, invasive species, and overexploitation.
• Conservation strategies, such as in-situ and ex-situ conservation methods, protected areas, and restoration ecology.
• The role of local and indigenous knowledge in conservation efforts.
• Global frameworks and agreements for biodiversity conservation, such as the Convention on Biological Diversity (CBD) and Sustainable Development Goals (SDGs).
• Case studies on successful conservation projects.

Duration: 4 weeks

Introduction to Commercial Cookery

This short course is designed for individuals who are passionate about the culinary arts and want to develop basic cooking skills for professional or personal use. The course covers fundamental cooking techniques, kitchen safety and hygiene, food preparation methods, and basic menu planning. Students will gain hands-on experience in preparing a variety of dishes, including appetizers, main courses, and desserts, while learning essential knife skills and food presentation techniques. By the end of the course, participants will have the confidence to work in a commercial kitchen or enhance their home cooking skills.

Key topics include:

• Basic culinary skills and techniques
• Kitchen safety and hygiene practices
• Introduction to menu planning and portion control
• Hands-on preparation of various dishes
• Presentation and plating techniques

Duration: 3 weeks

Certificate in Supervisor Skills Development

The Certificate in Supervisor Skills Development is designed to equip current and aspiring supervisors with the core skills necessary to lead teams effectively, manage workplace dynamics, and drive performance. The course blends practical tools with leadership theory to enhance supervisory confidence and capability across industries

Key topics include:

• Foundations of effective supervision and leadership
• Communication and interpersonal skills for team management
• Conflict resolution and problem-solving techniques
• Time management and task delegation strategies
• Performance management and employee motivation
• Workplace ethics and professional behaviour

Duration: 3 weeks

Professional receptionist training for Business owners

This course is ideal for individuals looking to start a career in hospitality, specifically in hotel reception and front desk operations. Participants will learn the essential skills required for front office operations, including customer service, reservation management, check-in and check-out procedures, telephone etiquette, and handling guest inquiries. The course also introduces basic hospitality software systems and the role of the front office in overall hotel operations. By the end of the course, students will be equipped with the fundamental knowledge and skills needed to work in a front office environment.

Course Topics Highlights:

• Understanding front office roles and responsibilities
• Customer service excellence in hospitality
• Reservation and check-in/check-out procedures
• Telephone etiquette and guest communication
• Introduction to front office management software

Duration: 3 weeks

Baking course

This short course provides a hands-on introduction to the art and science of baking and will be broken down in weekly intervals. The course also covers Cakes and Sponges, focusing on mixing methods and textures, and Pastries and Pies, where you'll master flaky crusts and delicate pastries. Cookies and Biscuits will introduce you to a variety of classic and modern recipes. Finally, you'll develop skills in Cake Decoration and Presentation, learning icing, piping, and finishing techniques to create visually stunning cakes. Perfect for beginners and enthusiasts, this course provides a strong foundation in baking essentials.

Course Topics Highlights:

• Fundamentals of Baking
• Introduction to Baking 
• Doughs & Batters
• Bread Baking Techniques 
• Cakes and Sponges
• Pastries and Pies
• Cookies and Biscuits

Duration: 2 weeks

Costing and Sales in a Hospitality and Tourism establishment

This course provides a practical understanding of costing and sales strategies within the hospitality and tourism sectors. Participants will learn how to effectively manage costs, price services, and implement sales techniques that drive profitability while maintaining high service standards.

Course Topics Highlights:

• Principles of cost control in hospitality and tourism
• Menu and service pricing strategies
• Sales techniques and upselling methods
• Revenue management and forecasting
• Inventory management and waste reduction
• Financial performance analysis and reporting

Duration: 4 weeks

Events Management

This comprehensive course in Events Management equips participants with the knowledge and skills to plan, organize, and execute a wide range of events—from corporate meetings and conferences to festivals and social functions. It combines strategic planning, creative design, and operational logistics to prepare learners for successful careers in the events industry.

Course Topics Highlights:

• Fundamentals of event planning and project management
• Budgeting, financial planning, and sponsorship acquisition
• Venue selection, vendor coordination, and contract management
• Marketing and promotion strategies for events
• Risk management, health and safety considerations
• On-site event execution and post-event evaluation

Duration: 2 weeks

Sustainable Tourism practices

This course explores the principles and practices of sustainable tourism, focusing on how the industry can minimize its environmental impact, support local communities, and preserve cultural heritage. Participants will gain practical tools and strategies to promote responsible tourism that balances economic growth with environmental and social stewardship.

Course Topics Highlights:

• Introduction to sustainability in the tourism industry
  
• Environmental impacts and eco-friendly tourism solutions
  
• Community-based tourism and cultural preservation
  
• Sustainable tourism planning and development
  
• Policies, certifications, and global best practices
  
• Case studies of successful sustainable tourism models
  

Duration: 3 weeks

The Use of AI in the Tourism and Hospitality industry 

This course explores how Artificial Intelligence (AI) is transforming the tourism and hospitality industry. Participants will gain insight into the practical applications of AI technologies—such as chatbots, recommendation engines, and predictive analytics—to enhance customer experiences, streamline operations, and drive business growth.

Course Topics Highlights:

• Introduction to AI and its relevance to tourism and hospitality
  
• AI-driven customer service: chatbots, virtual assistants, and personalization
  
• Smart hotels and automation in operations
  
• AI in travel planning, booking systems, and guest experiences
  
• Data analytics and AI-based decision-making
  
• Ethical considerations and challenges of AI integration
  

Duration: 3 weeks